Need help? We’re here to assist you.
If the compass heading isn’t accurate, your iPhone’s sensors often need a reset. Restart your iPhone completely. Also keep the phone away from magnets, metal fittings and other electronics, which can disturb any magnetic compass.
Boats heel, yaw and pitch constantly, and an app that rotates with the phone would flip its display every time the boat heels. NavTactiq is deliberately locked in landscape so the display stays clear and steady. A vertical split mode is coming in a future update.
NavTactiq keeps the screen and sensors active, so it uses battery. Charge fully before racing, close other apps, lower brightness where conditions allow, and carry a battery bank for long days. The phone can charge while NavTactiq is running.
Apple rates iPhone 12 and later models IP68, meaning water resistant to a depth of up to 6 meters for up to 30 minutes. Water resistance is not permanent and can decrease over time, and Apple’s warranty does not cover liquid damage, so rinse the phone with fresh water after sailing in salt water, keep it on a secure mount or lanyard, and consider a waterproof case for rough conditions.
Email andrew@sailing-store.com. We typically reply within 24 hours.